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A.C. ProMedia is a member of the worldwide “AC Group of companies”, one of the world’s largest suppliers of professional lighting and associated equipment to the entertainment industry.

A.C. ProMedia is dedicated to supplying North America with Architaniment Media Solutions and Products (Audio-Video-Lighting-Control-Networking) aimed at the install & Architainment markets: fixed infrastructure, new designs and event venues.


US Regional Account Manager


We are currently seeking candidates with proven results and a customer centric oriented sales background to join our growing team. This regional management role will support the A.C. Lighting’s new ProMedia division for the US markets.

JOB SUMMARY:

The Regional Account Manager will report to the Vice President, Sales and is responsible for building the A.C. ProMedia market and driving sales of premium AV, Lighting and/or Media products into the “Architainment” industry. The scope of work includes but is not limited to, growing and driving sales including lead qualification, quota management, funnel management, budget management, sales planning, dealer recruitment and product training.

PRIMARY RESPONSIBILITIES AND DUTIES:

  • Grow the A.C. ProMedia business and achieve annual sales targets with existing and new accounts.
  • Prospects for new sales opportunities within defined market while developing relationships with consultants and key influencers.
  • Arranges travel schedule to visit existing and new potential clients, attend dealer open houses and trade shows plus product training with the target of spending 50%+ of the time in front of customers on the road.
  • Communicates effectively with management.
  • Ships, tracks and processes demo equipment.
  • Prepares and provides customers with professional sales quotations based upon Company guidelines.
  • Arranges for product to be shipped to customer’s satisfaction and timelines based upon product availability and client expectation.
  • Maintains high customer satisfaction rating with existing and new accounts.
  • Attend all required Trade Shows.
  • Learns all exclusive product lines to the skill set of being able to demonstrate and run the equipment to showcase the product lines.
  • Organizes, promotes and assists in coordinating product, dealer and staff training sessions

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Entrepreneurial mindset with the ability to work independently or with a team
  • Excellent verbal and written communication and presentation skills
  • Excellent organizational and administrative skills
  • Ability to negotiate with clients
  • Ability to develop relationships with consultants, designers, architects, contractors and project managers
  • Knowledge of audio, video, lighting and networking products and solutions aimed at commercial, multimedia, architectural and A/V markets
  • Ability to understand the scope of a project
  • Proficient with MS Word, Excel, Outlook and PowerPoint
  • Experience in customer service and client relationships
  • Ability to stoop, kneel or climb and on occasion lift up to 50’ pounds

EDUCATION AND WORK EXPERIENCE

  • Bachelor’s Degree/Diploma in Marketing/Sales from an accredited University/College preferred
  • CTS (Certified Technical Specialist) or equivalent preferred but not required
  • 10 years of Pro-lighting/AV or Media sales experience
  • 5-10 Years of AV experience and knowledge of lighting is preferred.

***To be considered for a position within A.C. ProMedia you must go to this URL: https://www.cindexinc.com/c/93A71B and complete a Survey. Please attach a copy of your resume to the completed Survey and notify our HR department at hr@aclighting.com when completed.


Customer Service – Sales Support


POSITION SUMMARY:

To provide maximum value to the company by:

  1. Collate orders for USA and Canadian sale reps
  2. Process purchase orders
  3. Line Haul Support
  4. Coordinate and manage all demo inventory (back-up)

ESSENTIAL JOB RESULTS:

  1. COLLATE ORDERS FOR USA/CANADIAN SALES BY:
    1. Examine the quote for the accuracy of quantity and parts numbers.
    2. Ensure that all shipping costs, electrical approval or training are included on each order, if required.
    3. Check inventory for product availability and pricing.
    4. Ensure that the addresses for shipment and billing are accurate.
    5. Send order confirmation and terms and condition of the sales to the client with confirmation of delivery date.
    6. Send email to shipping to release the order if all equipment is available.
    7. Update all client information into the accounting system including contact person, address, phone number, cell number and fax number.
    8. Process order package and send to accounting for invoicing.
    9. Provide sales people, customer service and clients with accurate delivery times to meet the deadlines
  2. PROCESS PURCHASE ORDERS BY:
    1. Organize and process purchase orders for USA/CND sales staff for drop shipments or custom orders as well as stock orders as instructed by the Distribution Centre Manager.
    2. Track incoming shipment against the purchase orders for accurate delivery dates.
    3. Advice sales representative when orders can be shipped following the receipt of the confirmation or the product.
    4. Update the ERP system with the ETA times and update according to vendor changes.
    5. Follow up with vendors on all back-order items.
    6. Orchestrate all oversea shipments and drop shipments by obtaining the necessary paperwork from the custom brokers. Tracking all oversea shipments and communicating the arrival dates to the shipping and tech support staff for repairs or electrical approval.
    7. Order all literature from vendors for the tradeshow staff based upon show requirements.
  3. LINE HAUL SUPPORT BY:
    1. Coordinate the necessary paperwork to bring up shipments from RAF.
    2. Coordinate with the shipping department to receive and distribute the inventory between stock and RMA.
  4. PROVIDE BACK UP COORDINATE ALL DEMO INVENTORY BY:
    1. Qualify the needs and urgencies of the demo requirement(s) and use designated inventory to organize the demo to ship to the client.
    2. Keep track of all inventories and organize the return of the demo gear and RMA’s for the return.
    3. Process the credit to have the inventory returned to the correct warehouse
    4. Work with technical support team to have demo kits prepared for inventory based upon the Managing Directors approval ONLY.
    5.  Issue purchase orders for items required to make up the demo kits.
    6. Get approval from VP of Operations for all non-kitted items or special request demos from the client.
    7. Organize the return of all demo gear from sales representatives’ warehouses twice (2) a year.
    8. Assist in reconciling all sales representatives’ warehouses at year-end inventory

SKILLS & WORK EXPERIENCE

  • Coordinate all aspect of job from quoting to invoicing – full cycle
  • Coordinate projects with internal departments (i.e. purchasing, accounting, service and shipping)
  • Communicating and updating General Manager / Sales Representatives
  • Liaise with clients regarding confirmed, pending and jobs in progress
  • Ability to work well independently or as part of a team
  • Experience in customer service and client relationships
  • Bilingual in English and Spanish, an asset, but not required
  • Experience with Business Vision an asset, but not required

EDUCATION AND WORK EXPERIENCE

  • Post Secondary Education
  • Minimum of 3 years related experience and/or training in sales/customer service
  • Customer service/marketing background an asset.

LANGUAGE SKILLS

  • Ability to read and interpret documents such as sales orders, invoices, packing slips, purchase orders, quotations, operating instructions, safety rules and procedure manuals.
  • Ability to write professional style correspondence in email or letter form
  • Ability to communicate effectively with all levels of staff, including co-workers, Managers, Directors and clients.

REASONING ABILITY

  • Ability to apply sound judgment and understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving highly complex and varied tasks requiring independent knowledge applied in a variety of situation. This position is mainly sedentary activities with occasional stress from deadlines and multiple tasks during peak or rushed periods.

***To be considered for a position within A.C. ProMedia, you must go to this URL: https://www.cindexinc.com/c/93A71B
and complete a Survey. Please attach a copy of your resume to to the completed Survey, the title of the position you are applying for, and notify our HR department at tracey.hill@aclighting.com when completed.


Tradeshow Support Specialist


POSITION SUMMARY:

The Tradeshow Support Specialist will be responsible for the technical coordination and preparation of A.C. Americas North American Tradeshows and events.

PRIMARY RESPONSIBILITIES AND DUTIES:

Tradeshow Support

  • Coordinates the technical aspects of major tradeshows in Canada & the U.S.A.
  • Prepares the 3D renderings for tradeshow booth design and layout, including tradeshow floor planning.
  • Attends major Tradeshows to supervise the assembly and disassembly of the tradeshow booth with efficiency and care to the products and booth (supplies) in the packaging and transport of the goods to and from the site, including directing onsite crews to assemble and dissemble our booths.
  • Puts orders into our ERP System and arranges the necessary paperwork for the TIB and trucking logistics.
  • Maintains the tradeshow inventory to ensure it is always in  good repair and inventory is accurately balanced. This includes product, booth, booth supplies, tools, etc. This includes a yearly inventory count and reconciliation.
  • Order tradeshow services as required (labour, rigging, electrical, lead retrievals, hotels, etc.)
  • Maintains a working knowledge of all relevant lighting technologies to aid in booth preparation, set up and programming.
  • Assists in Tradeshow research, sourcing supplies (booth supplies, etc.) as required.
  • Reports the expenses from the tradeshow including all services and show costs and supply the Marketing Project Manager with budgets and final numbers. Work with accounting to provide proper expense / payables documentation.

Marketing Support

  • Assist with video and photo shoots by preparing products and related items.
  • Work with Marketing to maintain inventory levels of literature on all products for distribution at tradeshows.

Product Training and Events

  • Assists with coordinating product, Dealer/Client and staff training sessions.
  • Assists with the coordination of all Open House or Dealer/Client training sessions with our sales force.
  • Organizes product for open houses, training events, etc. including return logistics, ERP orders, etc.
  • Updates educational material to include PowerPoint presentations, video accounts of training techniques or written procedures as required.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

  • Superior time management skills, multitasking skills and the ability to prioritize tasks with minimal supervision
  • Proficient with Vector Works and Microsoft Office applications
  • Resourceful, flexible and well organized
  • Ability to work independently and under pressure to meet tight deadlines
  • Able to lead a team of hired labour.
  • Strong interpersonal and verbal skills with the ability to communicate in a professional manner
  • Ability to make sound, timely and accurate judgments while supporting reasoning for decisions
  • Team player that is capable of thinking outside the box
  • Gathers and analyzes information skillfully
  • Professional, responsive with a positive work attitude
  • Ability to maintain filing systems including electronic documents
  • Ability to stoop, kneel or climb and on occasion lift up to 75 pounds. Close vision and ability to adjust focus is required.

***To be considered for a position within A.C. ProMedia, you must go to this URL: https://www.cindexinc.com/c/93A71B
and complete a Survey. Please attach a copy of your resume to to the completed Survey, the title of the position you are applying for, and notify our HR department at hr@aclighting.com when completed.


Graphic Designer


POSITION SUMMARY:

The Graphic Designer will report to the Marketing Project Manager and is responsible for assisting with graphic design and video creation to implement the marketing strategy, plans and programs of the A.C. Group of Companies and Brands in North and South American. This position will work closely with the Marketing and Sales team executing promotional activities related to all marketing programs, creating digital marketing materials and ensuring company messages are consistent and compelling. The scope of work includes but is not limited to, maintaining and creating digital content and text for print and online media, tradeshows and events.

PRIMARY RESPONSIBILITIES AND DUTIES:

  • Creates digital content using Adobe CC, for the A.C. Group of Companies and Brands, for advertising, promotions, tradeshows and events, website and social media (social media posts, tradeshow graphics/signage, booth image design, company images, banners, etc.).
  • Work with the A.C. Group team to determine the scope of a project.
  • Advise on strategies to reach a particular audience.
  • Determine the message the design should portray, and create content to identify a product or convey the message.
  • Develop graphics for product illustrations, logos, and websites.
  • Follow the brand guidelines – colors, images, text style, and layout, to ensures consistent corporate image throughout all marketing materials for the A.C. Group of Companies and Brands.
  • Present the design to the A.C. Group team and incorporate recommendations into the final design.
  • Review designs for errors before printing or publishing them.
  • Gathers and organizes all Company logos and graphic assets keeping all graphics current and properly digitally filed.
  • Periodically requests updated graphics/logos and style guides from Brands.
  • Assists with the maintenance of the website creating graphics for new content, updates, etc.
  • Creates and edits brochures and digital content.
  • Develops Corporate presentation templates (PowerPoint).
  • Works with printers to print digital content
  • Manages the stock of all printed assets such as printed brochures

SKILLS & WORK EXPERIENCE

  • Diploma in Graphic Design from an accredited College
  • 5 years of Graphic Design and Marketing experience including working experience with Graphic Design, Digital Communications, Digital Marketing, Social Media, Print and Online Media.
  • Superior time management skills, multitasking skills and the ability to prioritize tasks with minimal supervision
  • Excellent writing skills including proper spelling, grammar and punctuation
  • Strong verbal skills with the ability to communicate in a professional and compelling manner
  • Ability to work independently and under pressure to meet tight deadlines
  • Detail oriented and able to accurately proofread marketing materials
  • Knowledge of Graphic Design and working experience with Adobe CC and related software packages
  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Experience with CRM software would be an asset
  • Strong interpersonal skills
  • Team player that is capable of thinking outside the box
  • Ability to make sound, timely and accurate judgments while supporting reasoning for decisions
  • Professional, responsive with a positive work attitude
  • Resourceful, flexible and well organized
  • Ability to maintain filing systems and electronic databases
  • Ability to stoop, kneel and on occasion lift up to 25 pounds.

***To be considered for a position within A.C. ProMedia, you must go to this URL: https://www.cindexinc.com/c/93A71B
and complete a Survey. Please attach a copy of your resume to to the completed Survey, the title of the position you are applying for, and notify our HR department at hr@aclighting.com when completed.


Disclaimer and Changes to Job Descriptions


The demands on the business may change and a degree of flexibility will be required to meet the needs of those business changes.

This job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned to this job at any time.

***To be considered for a position within A.C. ProMedia you must go to this URL: https://www.cindexinc.com/c/93A71B and complete a Survey. Please attach a copy of your resume to the completed Survey and notify our HR department at hr@aclighting.com when completed.

Thank you for your interest.