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Service & Support

Service & Support

March 23, 2019 18:58

Our service department, based in Toronto, is certified to repair products from many manufacturers.

During office hours, technical support is available for Chroma-Q, Harvey, Luminex, LumenRadio, and Prolyte by calling 1-855-324-9354 or emailing techsupport@acpromedia.com.

Emergency after-hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.

Product Ranges  Contact Name / Title Phone Number 
All Brands Chris McHardy (Technical Services Manager) 1-855-324-9354 x 253 
All Brands + Chroma-Q Geoffrey Cormack (Senior Electronic Technician) 1-855-324-9354 x 245 
Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Prolyte  Ben Coleman (Senior Tech Support Specialist) 1-855-324-9354 x 288