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Service & Support
Service & Support
March 23, 2019 18:58
Our service department, based in Toronto, is certified to repair products from many manufacturers.
During office hours, technical support is available for Chroma-Q, Harvey, Luminex, LumenRadio, and Prolyte by calling 1-855-324-9354 or emailing techsupport@acpromedia.com.
Emergency after-hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.
| Product Ranges | Contact Name / Title | Phone Number |
| All Brands | Chris McHardy (Technical Services Manager) | 1-855-324-9354 x 253 |
| All Brands + Chroma-Q | Geoffrey Cormack (Senior Electronic Technician) | 1-855-324-9354 x 245 |
| Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Prolyte | Ben Coleman (Senior Tech Support Specialist) | 1-855-324-9354 x 288 |
Recent News
Anthony Stofflet Named Brand Manager - Luminex
March 7, 2023 10:30
A.C. ProMedia Promotes Shane Shah to Brand Manager
February 22, 2023 10:30
CAYMON Professional Racking Equipment now Available in North America
February 22, 2023 08:00
U.K. based A.C. Worldwide Group is pleased to announce some new appointments as part of its successful strategy for continual growth.
February 1, 2023 09:00
Inventory Closure
January 10, 2023 08:00