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Service & Support
Service & Support
March 23, 2019 18:58
Our service department, based in Toronto, is certified to repair products from many manufacturers.
During office hours, technical support is available for Chroma-Q, Harvey, Luminex, LumenRadio, and Prolyte by calling (416) 255-9494 or emailing techsupport@acpromedia.com.
Emergency after hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.
| Product Ranges | Contact Name / Title | Emergency Out of Hours |
| Chris McHardy (Service Manager) | ||
| Chroma-Q, Harvey, ProLights, Luminex, LumenRadio, Prolyte | Ben Coleman (Technical Sales Support Technician) | 1-518-832-3465 |
| Chroma-Q | Fernando Godinez (Technical Support) |
Recent News
A.C. ProMedia update RE: coronavirus (COVID-19) situation
March 19, 2020 09:55
Luminex Firmware update Ethernet-DMX range
March 19, 2020 08:00
Introducing DMX Redundancy - Luminex LumiNode
January 15, 2020 13:00
Stock Count Closure 2020
January 15, 2020 12:45
Holiday Hours of Operation
December 19, 2019 13:00