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Service & Support
Service & Support
March 23, 2019 18:58
Our service department, based in Toronto, is certified to repair products from many manufacturers.
During office hours, technical support is available for Chroma-Q, Harvey, Luminex, LumenRadio, and Prolyte by calling 1-855-324-9354 or emailing techsupport@acpromedia.com.
Emergency after-hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.
| Product Ranges | Contact Name / Title | Phone Number |
| All Brands | Chris McHardy (Technical Services Manager) | 1-855-324-9354 x 253 |
| All Brands + Chroma-Q | Geoffrey Cormack (Senior Electronic Technician) | 1-855-324-9354 x 245 |
| Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Prolyte | Ben Coleman (Senior Tech Support Specialist) | 1-855-324-9354 x 288 |
Recent News
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January 17, 2022 11:30
A.C. ProMedia Welcomes Robert Zadeh as Product Manager
January 7, 2022 15:45
Happy Holidays!
December 7, 2021 15:40
Our New York Warehouse is Moving!
November 4, 2021 15:00
LumenRadio presents the next generation of CRMX products with three new indoor units
November 1, 2021 10:30