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Service & Support
Service & Support
March 23, 2019 18:58
Our service department, based in Toronto, is certified to repair products from many manufacturers.
During office hours, technical support is available for Chroma-Q, Harvey, Luminex, LumenRadio, and Prolyte by calling (416) 255-9494 or emailing techsupport@acpromedia.com.
Emergency after hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.
| Product Ranges | Contact Name / Title | Emergency Out of Hours |
| Chroma-Q, Harvey, ProLights, Luminex, LumenRadio, Prolyte | Ben Coleman (Technical Sales Support Technician) | 1-518-832-3465 |
| Chroma-Q, Harvey, ProLights, Luminex, LumenRadio, Prolyte | Cruze Hutcheson (Technical Support Specialist) | 1-518-491-9302 |
| Chroma-Q | Fernando Godinez (Technical Support) |
Recent News
Sarah Lima joins A.C. ProMedia as A/V Brand Manager
August 27, 2019 12:00
A.C. ProMedia Welcomes Michael Colon as Western Regional Account Manager
July 23, 2019 14:48
A.C. ProMedia Launches New Website
July 17, 2019 13:30
HARVEY Configuration Software now with HYPERMATRIX® Functionality
July 8, 2019 08:00
A.C. ProMedia Appoints Maurice Bulus as Strategic Accounts Manager
June 11, 2019 08:00